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Policy

Privacy & Safety

Privacy Policy

You are here because you want to learn more about what we do with your personal information and who controls that information. Within this policy we hope to give you a clear understanding of how your data is handled and what options you have as a valued customer.

How do we collect your data?

Whether you open a membership in store or online, or using one of our subsidiary companies, we only ask for the information that is relevant to help us build an account with you.

Our websites are not intended for children under the age of 13 and we do not knowingly capture their data without parental consent.

This is applicable to the following in the UK Region:

At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

Our stores use CCTV to record images for the protection of staff and customers and the prevention and detection of crime. Our CCTV can also be used for staff training where relevant.

For online transactions to ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 2018 and other Data Protection laws applicable at the time.

Who is our Data Controller?
Eurofones Ltd. are the data controller that looks after your data.

Do we share your information?
We will not share any of your data without your consent. Please see below exceptions to this rule:

  • We will, from time to time use external auditors to try and continuously improve our systems and the integrity of your data.

  • In relation to our online service we provide your contact details to third party groups that will contact you in relation to the quality of the service we provide.

  • To work alongside Law enforcement for their investigations.

Cookies
As is standard practice on many corporate websites, the Eurofones website uses "cookies" and other technologies to collect information. The cookies policy can be found here.

Device Permissions for Personal Data Access.
This Application requests certain permissions from users that allow it to access the user's device data as described below.

By default, these permissions must be granted by the user before the respective information can be accessed. Once the permission has been given, it can be revoked by the User at any time. In order to revoke these permissions, Users may refer to the device settings or contact the owner for support at the contact details provided in the present document.

The exact procedure for controlling app permissions may be dependent on the user's device and software.

Please note that the revoking of such permissions might impact the proper functioning of this Application.

If user grants any of the permissions listed below, these respective Personal Data may be processed (i.e accessed to, modified or removed) by this application.

Approximate location permission (non-continuous)

Used for accessing the User's approximate device location. This Application may collect, use, and share User location Data in order to provide location-based services. The geographic location of the User is determined in a manner that isn't continuous. This means that it is impossible for this Application to derive the approximate position of the User on a continuous basis.

  • Camera permission

  • Used for scanning the product barcode

  • Microphone permission

  • Used for in app voice search

  • Precise location permission (non-continuous)

Used for accessing the User's precise device location. This Application may collect, use, and share User location Data in order to provide location-based services. The geographic location of the User is determined in a manner that isn't continuous. This means that it is impossible for this Application to derive the exact position of the User on a continuous basis.

Third Party
Eurofones do not broker or pass or sell any information of their customers to any external agency.

However, Eurofones may from time to time include links to third-party websites, plug-ins and applications. Please be advised that we do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the sites privacy policy.

Marketing
When you sign up to our online memberships we give you the opportunity to opt into our SMS/Email communication to keep you up to date with news and competitions. Of course, you have the option at any time to change these preferences by going online into your account and we will honour your choices.

Wholesale Inquiries

Wholesale enquiries are welcome, please contact us via email wholesale@erofones.co.uk or by telephone number 0161 2365592

- Credit / Debit Cards
- PAYPAL

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Payment Methods

Sales Team: 

0161 236 9950

Mon-Sat: 8am-8pm

Sun: 9am-6pm

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How can we help?

Customer Service & Sales Department

53 Piccadilly 

Manchester, M1 2AP

105 Oxford Street

Manchester, M1 6EX

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